Thank you for your shopping on the e-commerce site of Kozabiat Tekstil Sanayi ve Ticaret Anonim Şirketi. Regarding the completion of your order, we would like to share with you the following Terms of Sale:
1. Order Confirmation and Payment:
· Your order will be confirmed upon completion of the payment process.
· The credit card information you use for payment is processed securely and is not shared with third parties.
2. Delivery of Products:
· Your order will be shipped within 3-5 days after your payment is verified.
· Delivery time may vary depending on whether the item is in stock and the delivery method you choose.
· The courier company will carry out the delivery process and a signature may be required for the receipt of the product.
· It is important that you make sure your shipping address is correct and complete. We are not responsible for delivery problems caused by incorrect or incomplete address information.
3. Return and Cancellation Policy:
· In case your order is canceled or you request a refund, our return policy and processes will apply.
· You can contact customer service to send us your refund or cancellation requests.
· The products to be returned must be unused, undamaged and in their original packaging.
4. Warranty and Limitation of Liability:
· The warranty period of the products you buy will be valid according to the conditions determined by the manufacturers.
· Kozabiat Tekstil Sanayi ve Ticaret Anonim Şirketi cannot be held responsible for any problem or damage that may occur during the use of the products.
5. Privacy and Data Protection:
· Your personal information will be stored in accordance with our privacy policy and will not be shared with third parties.
· Your credit card information is processed securely and only used for payment processing.
If you have any questions or concerns regarding the purchase you have made, please do not hesitate to contact our customer service. We are here to offer you the best service.
Thank you again and we wish you good shopping.
Best Regards, Kozabiat Tekstil Sanayi ve Ticaret Anonim Şirketi